3 days → 5 min
Citizen inquiry response after we built the automated routing system.
Hundreds of inquiries monthly. Staff freed for delivery work.
Hundreds of inquiries monthly. Staff freed for delivery work.
Slow inquiry response, fragmented data systems, and low AI readiness are fixable problems — and they don't require a massive budget or a multi-year procurement cycle. We build practical systems that work within institutional constraints.
Hundreds of inquiries arrive monthly — by email, phone, walk-in — and each one requires a staff member to triage, route, and reply. The backlog builds. Citizens wait days. Staff are stuck in their inboxes.
Every department runs its own spreadsheet. Cross-departmental reporting requires emailing files back and forth, manually reconciling versions, and hoping the numbers agree. They rarely do.
Pressure to modernise is real. But most digitisation mandates don't come with a plan. Staff need training, systems need integration, and leadership needs evidence before committing budget.
The directive to go digital comes from above. The budget doesn't follow. We build systems that work within what's available — and document the ROI so future budget requests have evidence behind them.
Staff were freed from manual inbox management and redirected to service delivery work — without adding headcount.
Our AI Readiness Index provides independent, evidence-based benchmarking for institutions assessing their digital readiness. View the index →
Automated routing and response for hundreds of monthly inquiries. Reduced staff workload, freed capacity for delivery work.
Read case study →AI-powered compliance assessment with automated PDF reports, Gmail alerts, and Google Sheets logging. Built on n8n Cloud + Claude Sonnet.
Read case study →Participant qualification system with tiered scoring and SLA documentation for A government training programme's training programme.
Read case study →The AI Readiness Index is TDA's independent research product — a rigorous, evidence-based benchmarking tool for Nigerian public institutions. It's separate from our consulting work and available publicly.
View your institution's AI readiness score →We understand procurement processes, ministerial sign-off structures, and the realities of public sector IT. Let's have a practical conversation about what's possible.
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